Common SHAREit APK Issues and How to Fix Them: The Ultimate Troubleshooting Guide (2025)

Published: 22 Jul 2025

SHAREit has become very popular for quickly and easily sharing files without wires between Android devices, Windows devices, and other compatible devices. However, some users face problems when installing or using the App. This guide will help you troubleshoot common issues with SHAREit, allowing you to enjoy seamless file sharing.

1. Compatibility Issues

Symptoms You Might See:

SHAREit won’t install on your device.
The App crashes right after opening.
You get an error saying “App not installed.”

How to Fix It:

Check Your Android Version: Make sure your device is up to date and meets SHAREit’s requirements.
Download the Right Version:Pick the correct version of SHAREit that matches your device type.
Update Your Device: Make sure your phone is running the latest software. If not, look for updates.
Use the Latest SHAREit
Version: Always download the latest version of SHAREit to avoid issues and benefit from the latest updates and fixes.

2. Not Enough Storage Space

Symptoms You Might Encounter:

You get errors when trying to install the App.

File transfers or downloads stop unexpectedly.

How to Fix It:

Make Space: Delete files or apps you no longer need, or move some data to a memory card. You should have at least 21-36MB of free Space to install SHAREit—more if you plan to transfer large files.
Check Your Storage: Go to your device settings and look at your storage space to ensure you have enough available.

3. Installation Problems

Symptoms You Might Experience:

Seeing “App not installed” or other error messages.

The APK file (the installation file) doesn’t install.

How to Fix It:

Restart Your Device: So, sometimes, a simple restart can clear up minor glitches that cause problems.
Allow Unknown Sources: Go to your phone’s settings, find security options, and allow the installation of apps from unknown sources (like the SHAREit APK).
Turn Off Play Protect Temporarily: If Google Play Protect is blocking the installation, turn it off just for this process. Remember to turn it back on afterward.
Antivirus and Firewall Settings: If you’re having trouble installing an app, try turning off any security software temporarily, then turn it back on after the installation is complete.
Rename Long App Files: When downloading apps, if the file name is long or complicated, rename it. Rename it to something simple, such as “app.apk”, to make the installation process more manageable.
Clear Old Data: If you’ve had trouble installing apps before, there might be leftover files causing issues. Check your device’s storage and delete any incomplete or failed install files.
Make Sure Apps Are Signed: If you’re using custom apps for testing, ensure they are correctly signed for installation.

Slow Download or Transfer Speeds

Symptoms:

Transfers take too long
or connections drop.

Solutions:

Improve Your Network Signal: Use a strong Wi-Fi connection. Stay close to the router for a better signal.
Check Network Frequency: Ensure both devices are set to the same frequency (either 2.4GHz or 5GHz) to avoid issues.
Close Background Apps: Shut down other applications that might be using up your internet or device’s resources.
Update SHAREit: Make sure you have the latest version of the SHAREit app on both devices.
Change Connection Methods: Try switching between Wi-Fi and hotspot mode in the SHAREit app for better performance.

Connection Issues (Devices Not Connecting)

Symptoms:

SHAREit can’t connect, or the devices can’t find each other.

Solutions:

Check Permissions: Make sure all the necessary app permissions are allowed, like access to storage and location.
Restart the App or Devices: Sometimes, closing the App or restarting your device can help.
Same Wi-Fi Network: Make sure both devices are connected to the same Wi-Fi network or in direct connection mode.
Match App Versions: Ensure both devices are using the same version of SHAREit.
Check Storage Space: Verify that the receiving device has enough storage for new files.
Switch Hotspot Modes: Try alternating between Wi-Fi and hotspot modes.
Disable Security Software: Temporarily turn off antivirus or firewall applications if they’re blocking the connection.

File Transfer Problems

Symptoms:

Files aren’t sending or receiving properly.

Solutions:

Check Wi-Fi or Hotspot: Ensure that your devices have working internet or hotspot capabilities.
Turn Off Battery Saver or VPNs: These can interfere with file transfers, so disable them while sending files.
Restart Devices: Sometimes, a simple reboot can fix transfer problems.
Grant Permissions: Make sure you accept all permission requests during the transfer process.

Issues Installing Received Apps

Symptoms:

Received apps won’t install or disappear.

Solutions:

Check the App File: The app file may have been corrupted during the transfer. Try sending it again.

Troubleshooting SHAREit Issues

If you’re experiencing issues with the SHAREit app, here’s a simple guide to help you resolve common problems.

1. Installing the App

Check Compatibility: Make sure the version of SHAREit you’re downloading works with your device.
Avoid Cleaning Apps: Some apps that clean up your device may delete SHAREit files. Pause or remove these apps, or try to install SHAREit quickly after downloading.
Allow Unknown Sources: Ensure your device is set up to install Apps from sources other than the App Store.
Quick Installation: Try to install SHAREit right after downloading it to prevent automatic removal by cleaning apps.

2. App Crashes or Won’t Open

Symptoms:

SHAREit shuts down suddenly, freezes, or doesn’t start.

How to Fix:

Clear Cache: Go to your settings, find the SHAREit app, and clear its cache.
Update the App: Make sure you have the latest version, as updates often fix bugs.
Reinstall the App: If problems continue, delete the App and reinstall it from a reliable source.
Restart Your Device: Simply turning your device off and on can solve many issues.

3. Security Warnings

Symptoms:

Your device warns that SHAREit is harmful or suspicious.

How to Fix:

Download from Trusted Sites: Always get SHAREit from official sources like the Google Play Store or its official website.
Uninstall if Unsafe: If you get a malware warning, it’s best to uninstall the App immediately.
Check Permissions: Only give necessary access to the App, and review it regularly.
Whitelist SHAREit in Antivirus: If your antivirus mistakenly blocks SHAREit, add it to the trusted list.

4. File Format Issues

Symptoms:

Files sent via SHAREit don’t play or show up in strange formats.

How to Fix:

Use the Right Media Players: Try using media players like VLC or MX Player to open your files.
Convert Files if Needed: Use simple file conversion tools if the format is not supported.
Locate Your Files: Check that the files are saved in the correct folder on your device.
Resend Corrupted Files: If a file doesn’t open, try sending it again.

5. General App Problems

Symptoms:

The App behaves oddly, or the interface is difficult to use.

How to Fix:

Look for Tutorials: Use guides or help resources to understand how to use the App better.
Update Regularly: Keeping the App updated can improve how it works and looks.
Reinstall if Necessary: If nothing helps, consider deleting and reinstalling the App.
Explore Alternatives: If SHAREit still doesn’t work for you, try other file-sharing apps.

6. Extra Tips

Clean Out Your SHAREit Folder: Regularly delete old shared files to keep things tidy.
Back Up Important Files: Before making significant changes, back up any critical data to avoid losing it.
Stay Updated for Security: Always use the latest version of the App to stay safe from any security issues.
Contact Support if Needed: If problems persist, reach out to SHAREit’s official support for help.

Conclusion

By following these tips, you can solve most issues with SHAREit and enjoy safe and efficient file sharing. If you still experience problems, don’t hesitate to try other file-sharing applications for a smoother experience.